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The following are some important books (starting with our own)
We MAY highlight other books, especially those we have reviewed. If you have a book you would like reviewed, click here to send us details.

To read the reviews of books that we have done click here.

Our Books

 

Six Sigma Quality Improvement, Success Stories from Leaders in the High Tech Industry
Vic Nanda and Jeff Robinson, McGraw Hill 2011

Six-Sigma-Software-Quality-Improvement


If you order our book through us, we can offer a 30% discount off the publisher's price. Click below to order through us for $48.95 (plus $3.99 shipping
).

        

ISO 9001: Achieving Compliance and Continuous Improvement in Software Development Companies
Vic Nanda, ASQ Press, 2003

ISO 9001: Achieving Compliance and Continuous Improvement in Software Development Companies

Quality Management System Handbook for Product Development
Vic Nanda, CRC Press, 2005

Quality-Management-Handbook-Development-Companies


Chapter 8 of Software Evolution and Feedback: Theory and Practice
Nazim H. Madhavji, Juan Fernandez-Ramil, Dewayne Perry (Editors); John Wiley, January 2006

Software Evolution and Feedback: Theory and Practice


Integrating a Continual Improvement Process with the Software Product Development Process,
Chapter in the book
Handbook of Performability Engineering”, Springer, Sept. 2008 Vic Nanda

Integrating a Continual Improvement Process with the Software Product Development Process

 

Reviews of Our Books
It is the most comprehensive, complete and structured exposition of the theoretical as well as practical applications of Six Sigma (SS) as demonstrated by the leading software and IT companies of the world such as Motorola (where the SS actually originated), IBM, Seagate, Cisco, Xerox, TCS, Infosys etc. This is one of the best books on SS. It starts with an executive overview of Six Sigma and its implication for software industry where about $ 60 Billions are lost annually due to software errors. As is apparent from the Table of Contents given above, the book is organized in four parts: the first three parts cover exhaustively the essential elements of Six Sigma, namely, DMAIC, Lean Six Sigma, DMADV and DFSS and at the end of each part important lessons learned through the SS programs conducted by leading companies are highlighted. The fourth part of the book details what Cisco learned from a failed Six Sigma deployment strategy and succeeded with a revised approach, and how Convergys and Thomson Reuters implemented robust Six Sigma programs from the ground up. These experiences are meant to assure the intending users to look for appropriate reorientation and introspection for substantial improvements in the program. The last chapter of book offers a word of caution to a user company that Six Sigma is not a cure-all remedy and can fail sometimes but with the appropriate motivation and goals and by developing right expertise, the company can turn it into a success story for the company. Therefore, undoubtedly, the subject of Six Sigma has never been treated so exhaustively as in this book by Nanda and Robinson. This reviewer would highly recommend this book to all software industries and educational institutions who would like to learn the nitty-gritty of Six Sigma in depth.
- Krishna B. Misra



Books We Have Reviewed
The Logic of Failure
by Dietrich Dorner

This book has been a favorite since I first read it more than a decade ago. It is insightful and intriguing. Dorner's computer simulations uncover fundamental problems with the way human beings make decisions and reveals the common foibles of our decision making processes.

Basically, Dorner is examining why people make bad decisions.

As a Six Sigma Master Black Belt, I find his examples particularly revealing. They relate directly to problems and crises that I am called upon to solve. In particular, the lesson, which permeates this book as a recurring theme,is that every solution has a problem.

Dorner shows through one example after another, how errors in thinking lead people to misunderstand or misinterpret problems that they face. His anecdotal stories illustrate short cuts in human thought that lead people to wrong (or ineffective) solutions.

Since finding this text, I have purchased and given away many copies of this book, only to buy more. I share his book with colleagues and fellow Six Sigma practitioners, students and clients, to help them understand the errors in decision making that are sadly so common and to emphasize why formal methods of analysis, problem solving and decision making are so critical to success.

I sincerely hope that someday, Dorner writes a sequel with more insights into human cognitive processes.

This book is a must-read for problem solvers and decision makers at all levels.

I cannot recommend it highly enough.
(Review posted on Amazon.com)

 
The Lady Tasting Tea
by David Salzburg
 

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