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Jeffrey Robinson, PhD
Founder of AQI, Principal Consultant

Dr. Robinson is an IT technologist, project and program manager who has worked in Software Development, Computer Integrated Manufacturing, and Process and Quality for more than 25 years.  He has been a CMM/CMMi assessor and Malcolm Baldrige Quality Assessor and is a certified IT Infrastructure Library (ITIL) practitioner as well.

A former USMCR jet fighter pilot, air traffic controller, and semiconductor device physicist before he ventured into IT programming and information systems, he enjoys solving problems of all kinds.

Dr. Robinson has been teaching graduate and undergraduate courses for over 21 years and has developed and taught numerous technology courses in computer science, programming, operating systems, quantitative statistics, database design, decision theory, project management, risk management, organizational design, networking, database administration, business intelligence, data mining, and multimedia graphics. 

Professional certifications:

Six Sigma Black Belt and Master Black Belt
• CMMi Assessor
• ITIL Service Management Foundations (v2 and v3)

He is a frequent lecturer and an author of more than forty technical papers and holds four software patents in manufacturing control theory, as well.   And has published one book,"Six Sigma Software Quality Improvement", McGraw Hill, March 2011 (co-authored with AQI co-founder)

As a certified Master Black Belt, he has been applying and teaching Six Sigma techniques for more than fifteen years in a broad range of environments from semiconductor manufacturing, medical device manufacturing,  IT, automotive, and financial management systems.

As a consultant, he has worked with numerous companies, developing and delivering Six Sigma courses to improve process and quality programs.

He has served on the American Society of Mechanical Engineers (ASME), Subcommittee on Software V&V for NQA (Nuclear Quality Assurance)


10 Silver Quill Awards (SPS, Motorola); Nov 1992, Mar 1993, Aug 1993, Jun 1997, Jun 1998, Sep 1998, Dec 1998, Apr 1999, Jun 1999, Jan 2000
• Best Paper Award, 1993 Winter Advanced Manufacturing Technology Conference, June 1993

He has a B.A. in Physics from Monmouth College, a B.S. in Electrical Engineering from the University of Illinois, an MBA from Central Michigan University, and a Ph.D. in Information Systems from Nova Southeastern. 

Special Recognition

Click here to see a feature article on Dr Robinson from the September 2011 issue of ASQ's monthly magazine, QP, Quality Progress

As an avid reader, he has also written and published science fiction and has co-edited an online SF e-zine.





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